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    View all brands6
    • Echolac
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  • Zipper Pullers
  • Other Spare Parts
  • Where do I find my model?
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Belgium
English

  • Wheels
  • Eminent Spare Wheels
  • Stratic Spare Wheels
  • Probeetle Spare Wheels
  • Echolac Spare Wheels
  • Newcom Spare Wheels
  • Case-Star Spare Wheels
  • Telescopic Handles
  • Eminent Telescopic Handles
  • Stratic Telescopic Handles
  • Probeetle Telescopic Handles
  • Echolac Telescopic Handles
  • Newcom Telescopic Handles
  • Case-Star Telescopic Handles
  • Locks
  • Eminent Replacement Locks
  • Stratic Replacement Locks
  • Probeetle Replacement Locks
  • Case-Star Replacement Locks
  • Newcom Replacement Locks
  • Echolac Replacement Locks
  • Repair Guides
  • Suitcase Wheel Repair Guide
  • Suitcase Lock Repair Guide
  • Suitcase Telescopic Handle Repair Guide
  • Suitcase Zipper Puller Repair Guide
  • Suitcase Carry Handle Repair Guide
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Belgium
English

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Which brand is your suitcase?

Brand not listed?

Where do I find my model?

The number is on a white fabric label inside the case: in the inner pocket, in a corner, or under the lining zip.

Full guide

Where do I find my model?

The number is on a white fabric label inside the case: in the inner pocket, in a corner, or under the lining zip.

Full guide

Where do I find my model?

The number is on a white fabric label inside the case: in the inner pocket, in a corner, or under the lining zip.

Full guide

Where do I find my model?

The series name and the size are on the fabric label inside the case. The numbers on that label do not identify the model.

Full guide

Where do I find my model?

Your Echolac suitcase has no model label inside. Choose the picture that looks like your suitcase, then its size and colour.

Full guide

Where do I find my model?

Your Newcom suitcase has no model label inside. Choose the picture that looks like your suitcase, then its size and colour.

Full guide

Where do I find my model?

The number is on a white fabric label inside your backpack or trolley.

Full guide
  • Brands
    • EminentEminent
    • StraticStratic
    • ProbeetleProbeetle
    • EcholacEcholac
    • NewcomNewcom
    • Case-StarCase-Star
  • Wheels
    • All wheels
    • Eminent Spare Wheels
    • Stratic Spare Wheels
    • Probeetle Spare Wheels
    • Echolac Spare Wheels
    • Newcom Spare Wheels
    • Case-Star Spare Wheels
  • Telescopic Handles
    • All telescopic handles
    • Eminent Telescopic Handles
    • Stratic Telescopic Handles
    • Probeetle Telescopic Handles
    • Echolac Telescopic Handles
    • Newcom Telescopic Handles
    • Case-Star Telescopic Handles
  • Locks
    • All locks
    • Eminent Replacement Locks
    • Stratic Replacement Locks
    • Probeetle Replacement Locks
    • Case-Star Replacement Locks
    • Newcom Replacement Locks
    • Echolac Replacement Locks
  • Carry Handles
  • Zipper Pullers
  • Other Spare Parts
  • Repair Guides
    • Suitcase Wheel Repair Guide
    • Suitcase Lock Repair Guide
    • Suitcase Telescopic Handle Repair Guide
    • Suitcase Zipper Puller Repair Guide
    • Suitcase Carry Handle Repair Guide

Cookie declaration

This page lists every cookie and similar storage entry the shop can use, grouped by category, with its vendor, purpose and duration. Necessary entries are always active; all others only after your consent.

Last updated: 20 October 2026

Your current choice

    Necessary

    25

    Needed for the shop to work: cart, checkout, sign-in, security and remembering this choice.

    Shopify

    First partyProvider’s policy
    Shopify
    Name Purpose Type Duration
    localization Remembers the country (market) and language of the shop you are browsing, so that prices and texts match.
    Cookie
    1 year
    cart_currency Keeps the currency of your cart the same from cart to checkout.
    Cookie
    2 weeks
    _shopify_essential Technical cookie of the Shopify platform for security, cart and checkout.
    Cookie
    1 year
    cart Identifies your shopping cart.
    Cookie
    2 weeks
    cart_sig, cart_ts, cart_ver Protects your shopping cart against tampering and keeps its version and time stamp.
    Cookie
    2 weeks
    keep_alive Used by Shopify together with the buyer's country and language.
    Cookie
    30 minutes
    secure_customer_sig Used when you sign in to your customer account.
    Cookie
    1 year
    shopify_pay_redirect Needed for secure checkout and payment (Shopify Pay).
    Cookie
    1 hour
    _cmp_a Manages your privacy settings in the Shopify system.
    Cookie
    1 day
    consentHeader Short-lived copy of your privacy choices that Shopify's consent script keeps so the page can read them.
    Session storage
    Session
    wpm-test-cookie Tests whether your browser accepts cookies (Shopify's pixel manager).
    Cookie
    Session
    Shopify platform (checkout, payment, sign-in, security) Further technical cookies and storage of the Shopify platform for checkout, payment, sign-in and security. Shopify lists them in its cookie policy.
    Service
    Varies

    Cloudflare

    Provider’s policy
    Cloudflare
    Name Purpose Type Duration
    Cloudflare network cookie Security cookie of the Cloudflare network in front of the shop (protection against automated abuse).
    Service First party
    Varies
    Cloudflare Turnstile A bot check that appears on the shop search page only when a check is needed. Cloudflare may store a short-lived token.
    Service Third party
    Varies

    Suitcase.Repair

    First party
    Suitcase.Repair
    Name Purpose Type Duration
    lc:st:v1 Anonymous visitor token of the shop search: protects the search against automated abuse. Expires after 30 minutes and contains no personal data.
    Session storage
    Session
    lc:suitcase:v1 The suitcase model you typed or picked in this browser tab, so that the shop can show matching parts. It stays in this tab.
    Session storage
    Session
    lc:suitcase:v1 Your suitcase model, saved on this device only after you press "Remember". Deleted after 30 days or when you remove it.
    Local storage
    30 days
    lc:u:* Temporary result of the fit check for a part, so that it is not calculated again in this tab.
    Session storage
    Session
    lc:re:v1 Time of the last check of your remembered suitcase (at most once every 5 minutes).
    Session storage
    Session
    lc-ts-at Time stamp that prevents a repeated security-check loop on the shop search page.
    Session storage
    Session
    lc_geo Remembers that the suggestion to switch country or language was shown or answered, so it does not appear again.
    Local storage
    Until deleted
    lc_wide Layout choice for wide collection pages (set only by a link parameter, this tab only).
    Session storage
    Session

    Shopify Inbox

    Third party
    Shopify Inbox
    Name Purpose Type Duration
    TESTCOOKIESENABLED Tests whether the browser accepts cookies (Shopify chat widget).
    Cookie
    Session

    LangShop

    First party
    LangShop
    Name Purpose Type Duration
    ls-default-locale Stores the shop's default language code so that LangShop builds correct links, for example at checkout.
    Local storage
    Until deleted
    ls-state-session Marks that the language selection of this visit has started (LangShop).
    Session storage
    Session

    Shopify lists the technical entries of its platform in its own cookie policy.

    Preferences

    4

    Remember your choices, such as language and currency, the suitcase you looked up and the products you viewed.

    Shopify

    First party
    Shopify
    Name Purpose Type Duration
    signInWithShop:* Lets Shop (Shopify) recognise a returning Shop app user so that a cart can be synced and a faster sign-in offered.
    Local storage
    Until deleted
    shopify-chat-nudge-pages, shopify-chat-nudge-path, shopify-chat-nudge-start Remembers when and where the Shopify chat bubble last offered help, so it does not address you again and again.
    Local storage
    Varies

    LangShop

    First party
    LangShop
    Name Purpose Type Duration
    ls-locale Remembers the language you chose in the language switcher (LangShop).
    Local storage
    Until deleted
    ls-currency Remembers the currency you chose in the currency switcher (LangShop).
    Local storage
    Until deleted

    Statistics

    7

    Help us understand how the shop is used, for example which pages are visited, so we can improve it.

    Bugsnag (via Shopify Inbox)

    Third party
    Bugsnag (via Shopify Inbox)
    Name Purpose Type Duration
    bugsnag-anonymous-id Anonymous identifier for error reports of the Shopify chat widget.
    Local storage
    Until deleted

    Shopify

    First partyProvider’s policy
    Shopify
    Name Purpose Type Duration
    _shopify_y Shopify's anonymous visitor identifier for statistics (counts visits and returning visitors). Set only if you allow statistics.
    Cookie
    1 year
    _shopify_s Shopify's anonymous session identifier for statistics. Set only if you allow statistics.
    Cookie
    30 minutes
    Shopify analytics (further entries) Further Shopify analytics storage: page, referral and performance measurements of the shop. Active only if you allow statistics.
    Service
    Varies

    Google

    Provider’s policy
    Google
    Name Purpose Type Duration
    _ga Google Analytics: tells visitors apart by an anonymous identifier. Set by the Google tag of the Shopify channel Google & YouTube, only if you allow statistics.
    Cookie First party
    2 years
    _ga_* Google Analytics: keeps the session state of the property the shop uses. Set only if you allow statistics.
    Cookie First party
    2 years
    Google tag (Google Analytics 4) Measures visits to improve the shop. Loaded by the Shopify channel Google & YouTube; runs only if you allow statistics.
    Service Third party
    Varies

    Marketing

    2

    Used to measure advertising and show offers that fit your interests, for example through Google.

    Shopify

    First partyProvider’s policy
    Shopify
    Name Purpose Type Duration
    Shopify marketing attribution Shopify marketing attribution: measures which campaigns or channels led to a visit or an order. Active only if you allow marketing.
    Service
    Varies

    Google

    Third partyProvider’s policy
    Google
    Name Purpose Type Duration
    Google conversion and ad signals Google conversion and ad signals through the Shopify channel Google & YouTube (ad storage, ad user data, ad personalisation). Active only if you allow marketing.
    Service
    Varies

    World-wide shipping

    Traveling with a broken product is troublesome. This is why we deliver spare parts world-wide.

    Secure payments

    We offer a wide range of secure payment options to choose from incl. credit cards, Paypal, Apple Pay and many more!

    Top-notch support

    We know it sometimes can be difficult to find the matching part. Our specialized customer service team is here to assist you to find the spare parts you need.

    Suitcase.Repair Fitting Guarantee

    No more guessing which part is the right one: search for your suitcase and see right away what fits. Parts with the fitting guarantee are made for your suitcase, and if something still doesn't fit, we'll find a solution.

    You can withdraw from your purchase contract within 30 days without giving a reason.

    Withdraw from contract

    Suitcase.repair is your one-stop-shop for spare parts, accessories and upgrades for your beloved suitcases, trolley and bags. At suitcase.repair you can shop with confidence that our spare parts fit your product and match the quality standards of the original parts.

    • Where can I find my product number?
    • What damages can be repaired?
    • Could not find the spare part you are looking for?
    • Repair Guides
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    • Order Tracking
    • Work With Us
    • Suitcase.Repair Blog
    • Shipping Policy
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    • Privacy Policy
    • Legal Notice
    • Terms of Service
    • Withdrawal

    Register your suitcase once, with the receipt. We keep the model and the proof of purchase for you: the next time something breaks you see the matching spare parts right away, and a warranty claim with the manufacturer is easy to prove.

    Open your registered products

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    Country/region

    © 2026 Suitcase.Repair

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