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  • Repair Guides
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Which brand is your suitcase?

Brand not listed?

Where do I find my model?

The number is on a white fabric label inside the case: in the inner pocket, in a corner, or under the lining zip.

Full guide

Where do I find my model?

The number is on a white fabric label inside the case: in the inner pocket, in a corner, or under the lining zip.

Full guide

Where do I find my model?

The number is on a white fabric label inside the case: in the inner pocket, in a corner, or under the lining zip.

Full guide

Where do I find my model?

The series name and the size are on the fabric label inside the case. The numbers on that label do not identify the model.

Full guide

Where do I find my model?

Your Echolac suitcase has no model label inside. Choose the picture that looks like your suitcase, then its size and colour.

Full guide

Where do I find my model?

Your Newcom suitcase has no model label inside. Choose the picture that looks like your suitcase, then its size and colour.

Full guide

Where do I find my model?

The number is on a white fabric label inside your backpack or trolley.

Full guide
  • Brands
    • EminentEminent
    • StraticStratic
    • ProbeetleProbeetle
    • EcholacEcholac
    • NewcomNewcom
    • Case-StarCase-Star
  • Wheels
    • All wheels
    • Eminent Spare Wheels
    • Stratic Spare Wheels
    • Probeetle Spare Wheels
    • Echolac Spare Wheels
    • Newcom Spare Wheels
    • Case-Star Spare Wheels
  • Telescopic Handles
    • All telescopic handles
    • Eminent Telescopic Handles
    • Stratic Telescopic Handles
    • Probeetle Telescopic Handles
    • Echolac Telescopic Handles
    • Newcom Telescopic Handles
    • Case-Star Telescopic Handles
  • Locks
    • All locks
    • Eminent Replacement Locks
    • Stratic Replacement Locks
    • Probeetle Replacement Locks
    • Case-Star Replacement Locks
    • Newcom Replacement Locks
    • Echolac Replacement Locks
  • Carry Handles
  • Zipper Pullers
  • Other Spare Parts
  • Repair Guides
    • Suitcase Wheel Repair Guide
    • Suitcase Lock Repair Guide
    • Suitcase Telescopic Handle Repair Guide
    • Suitcase Zipper Puller Repair Guide
    • Suitcase Carry Handle Repair Guide

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You can withdraw from your purchase contract within 30 days without giving a reason. You do not need a customer account.

Taken over from your account. Please check the details and confirm the withdrawal.

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2

Order

We look for your order as soon as the order number and the e-mail address or postcode are entered. You can also confirm below right away.

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With “Confirm withdrawal” you send your declaration of withdrawal. We confirm receipt by e-mail straight away.

Everything else is in the withdrawal instructions.

World-wide shipping

Traveling with a broken product is troublesome. This is why we deliver spare parts world-wide.

Secure payments

We offer a wide range of secure payment options to choose from incl. credit cards, Paypal, Apple Pay and many more!

Top-notch support

We know it sometimes can be difficult to find the matching part. Our specialized customer service team is here to assist you to find the spare parts you need.

Suitcase.Repair Fitting Guarantee

No more guessing which part is the right one: search for your suitcase and see right away what fits. Parts with the fitting guarantee are made for your suitcase, and if something still doesn't fit, we'll find a solution.

Suitcase.repair is your one-stop-shop for spare parts, accessories and upgrades for your beloved suitcases, trolley and bags. At suitcase.repair you can shop with confidence that our spare parts fit your product and match the quality standards of the original parts.

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Register your suitcase once, with the receipt. We keep the model and the proof of purchase for you: the next time something breaks you see the matching spare parts right away, and a warranty claim with the manufacturer is easy to prove.

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